Scotts
24231 S Exchange Blvd, Channahon, IL 60410
Facility info
Operations Appointment required Drop and hook available Wait times highly inconsistent — ranges from 27 minutes to 5+ hours Some reports of staff taking lunch breaks during operating hours, leaving trucks stuck on dock One report of 2-hour drop and hook Facility Experience No overnight parking Staff attitude mixed — some drivers report friendly, helpful personnel; others report supervisors yelling and not answering questions Office occasionally closes for lunch during business hours Yard conditions not mentioned Some locations appear to be smaller warehouses with faster turnaround Bottom Line Inconsistent operation. Performance ranges from excellent (quick turnaround, accommodating staff) to poor (multi-hour waits, unresponsive management). Reliability appears to vary significantly by shift or visit. Plan for potential delays and confirm appointment timing beforehand.
Driver reviews
Small warehouse, but loading is really fast. In and out in 30-40 minutes.
Very slow slow working company. Check in at 5.30 pm., it's already 8 pm., but truck is still be locked in dock with red light and no dock plate. Nobody is there! Ofice closed for the lunch! No responding on phone. Very disrespectfull behavior towards drivers. Managers should monitor haw ther employees perform their work. Just a waste of time and money. Not recommended, especially to owners.
App only I was late but they took me anyways 👍 give me a door and unloading in no time I wish more companies do the same looking forward to do business again 🇺🇸
Been here several times in last few months, for pickup and delivery, and except one, or two times, when it took little longer, there is nothing to complain about.
Been here several times in last few months, for pickup and delivery, and except one, or two times, when it took little longer, there is nothing to complain about.
Docktime — driver reviews and facility info.