Whirlpool
20900 E 36th Dr, Aurora, CO 80011
Facility info
Operations Requires 2-hour advance notice for will call pickups Drop and hook available; live loads require disconnecting and leaving property Early appointments sometimes accommodated Have BOL printed — facility doesn't fax bills Live load times vary: 2 hours to several hours reported Some drivers report extended waits (6–12+ hours) for loads; others report quick turnarounds Open 24/7 Facility experience Security staff: mixed reviews — some gate guards described as very friendly and polite; night shift guard reported as "gruff" by one driver Overnight street parking available near facility (avoid fire hydrant and no-parking signs) No on-site overnight parking Staff generally courteous and willing to help with check-in Yard conditions: neat, clean facility Unloading speed: generally fast when loads are ready Key issues Inconsistent communication — some drivers report not being notified when loaded; lost significant drive time waiting Live load confusion — some drivers report being told to leave property with no nearby parking during long waits One report of missing straps from sealed trailer One report of damage during backing due to dock door issues Bottom line Hit or miss on wait times and communication. Gate staff tends to be helpful. Plan for potential 2–4+ hour waits on live loads and have your paperwork ready.
Driver reviews
Easy check in take two hour to three hour to load overnight park on the street
In the first year and a half of owning our whirlpool products, every single one has needed maintenance/service. Our dryer after one day, our oven after 6 months, our dishwasher after 10 months, and our washer after 17 months. Two repairmen have come to fix our dishwasher in separate occasions and have told us they found and fixed the leaking problem, but it’s still leaking anyway. Luckily our other appliances have been fixed after one visit. But it’s ridiculous for new products to need this much maintenance.
My experience all team professional check in 9:30am check out 10:20am 50 minutes loaded my trailer guard check she is very nice respectful thank you guys
Now i can change my reviews from 0 stars. Finally the lady at gaurd shack has been fired. Usually i don’t post like that, but she was rude and loud all the time with every driver and it’s not only me, lots of drivers posted that 1 star because of her attitude. We drivers have to drive long hours on road and we don’t have want to carry someone’s bs. Now the young lady at gaurd shack is nice and polite. I hope she remains same
Docktime — driver reviews and facility info.