Americold Logistics

Facility info

Appointment scheduling meaningless — showing up early/on time makes no difference; expect 10–17 hour waits regardless Paperwork delays are the killer — unloading takes 3–6 hours, then another 2–4 hours (sometimes 12+) waiting for BOLs; staff won't release papers without pestering Check-in staff unprofessional — rude, arrogant, won't communicate; some refuse to acknowledge drivers without safety vest No overnight parking — do not expect to park after unloading; lot fills fast Porta-potties only — no full bathroom facilities Dock safety strict — safety vest required on yard; must slide tandies for 200-series doors; don't leave before green light or trailer gets sealed Lumper fees charged — reported at $555 Location inside Kroger building A — enter on 51st; stage first; reefer temps run 35°F (not freezer) Load quality issues — poor shrink-wrap reported; pallets delivered in damaged condition cost drivers money downstream Unload speed inconsistent — sometimes 1 hour, often 4–6 hours for small loads (5–7 pallets); depends on shift