McLane Aberdeen

Facility info

Appointments required; can arrive early with good chance of getting door sooner Live unload with lumper service; highly variable wait times (30 minutes to 7+ hours reported) Check in at guard shack near gate (left side preferred), have driver's license and safety vest ready Gate operates 5am start; intercom at gate if no one answers immediately Unloading speed inconsistent—some out in 1-2 hours, others wait hours after unload completes for paperwork Floor-loaded trailers typically deprioritized; frozen/refrigerated loads sometimes move faster Lumper fees $210-$255 typical; paid via Capstone text system Overnight street parking available but limited; Hardee's drive or Rutters nearby (3 min) Restroom facilities available and clean per reports Staff attitude mixed—some describe friendly/helpful personnel, others report rude/lazy administrative staff, particularly those handling paperwork Paperwork delays are the biggest consistent complaint; can add 2-4 hours after physical unload complete Yard tight in some areas (especially dock 11-18 and end positions); adequate maneuvering room otherwise Two gates can cause confusion; calling ahead clears up routing Facility sometimes understaffed and occasionally have system issues (Capstone outages noted) Reception office staff sometimes unavailable or slow to respond Early arrivals (before scheduled time) often accommodated with immediate door assignment No safety measures mentioned between driver walking areas and forklift traffic per one report