McLane Albany

Facility info

Unload speed: Consistently fast—typically 30 minutes to 1.5 hours. Multiple reports of 15-30 minute unloads. Live loads accepted starting around 6 AM. Appointments: Appointments only. Industrial park gate doesn't open until 30 minutes before your scheduled time. Staff will often take you early if you arrive ahead of schedule. If you're late, they'll still dock you but expect delays (one driver waited 7 AM–12 AM after arriving 30 minutes late). Check-in/check-out: Quick and easy. Most drivers report 20–45 minute total turnaround once docked. Overnight parking: No parking inside the facility. Street parking available outside the industrial park gate—limited spots (roughly 4 trucks). Parking rough with potholes; some drivers use nearby rest areas. Security gate may restrict access until 30 minutes before appointment. Backing/docks: Some doors tight and difficult to back into, especially with sleeper cabs. Doors 3 and 8 reported easier. Jersey walls and product in front of docks create tight quarters. Blind-side backs required for most spots. Pallets and concrete barriers stacked across from docks—watch for obstacles. Restrooms: No restrooms available in most cases. One recent report mentioned restroom inside (ask at receiving window), but this is not consistent across reviews. No portajohns. Staff attitude: Generally friendly and professional. Most interactions positive. Some reports of surly but efficient workers. One complaint about poor management and bad language; isolated incident. Phone responsiveness: Doesn't answer phone reliably. Safety/security: Property owner restricts parking due to theft concerns. Lock doors. Be there on time—industrial park takes security seriously.