J R Simplot Co

Facility info

LOAD TIMES: Highly inconsistent. Reports range from 2 hours to 5+ hours. Multiple drivers cite 2-4 hour waits. Some get loaded quickly (under an hour), but this appears rare. Don't count on speed. APPOINTMENT SCHEDULING: Appointments don't guarantee timely loading. Drivers report showing up on time for scheduled loads only to wait hours. Queue management poor — trucks that arrive later sometimes load before those already waiting. LOAD ACCURACY: Wrong product loaded at least once. Weight inconsistencies mentioned. SAFETY REQUIREMENTS: Mandatory safety video/test required before loading. Duration 1-2 hours for initial orientation. Safety protocols rigorous and enforced facility-wide. LOAD SECUREMENT: Facility has restrictions on how loads can be secured. At least one driver reported being unable to properly secure load per their standards. CHECK-IN/SCALE: Single scale creates bottlenecks. Scale house staff provide minimal guidance — "show you where to go then you're on your own." OVERNIGHT PARKING: Parking 4.1 miles away at separate location (4444 Yellowstone Ave, Pocatello, ID 83204). STAFF ATTITUDE: Mixed. Some drivers report friendly, helpful staff. Others describe adversarial treatment post-safety briefing. Security described as "smart mouth" in one review. FACILITY CONDITIONS: Clean, well-maintained plant. Strong odor issues reported consistently — described as unbearable by multiple drivers, causes headaches and respiratory complaints in some. COMMUNICATION: Poor. Multiple drivers cite inadequate communication about wait times and scheduling. Website has no contact method for issues.