Idaho Pacific Holdings, Inc.
4723 E 100 Rd N, Rigby, ID 83442, USA
Operator: Idaho Pacific Holdings, Inc.
Facility info
Operations Shipping hours 8am–4:30pm strictly. Appointments required but inconsistently honored. Live load operation. Wait times highly variable — anywhere from 45 minutes to 6+ hours reported. Scale on property. Check-in by phone/arrival call recommended. No early arrivals before opening (parking enforcement on street). Facility Experience Overnight parking: conflicting reports but majority say not allowed or very limited. Yard conditions poor — muddy, dirty, described as trash property. Bathrooms not mentioned. Staff attitude inconsistent — some describe friendly, polite, quick service; others report disrespectful, rough behavior and poor communication (unresponsive to calls/texts/emails). Forklift operators cited for disrespect and slowness. Security guard generally praised. Key Issues Loading speed unreliable — same appointment can yield 45 minutes or 4+ hours. Multiple complaints about slow staff and lack of work ethic. Poor dock setup. Long waits with inadequate waiting area parking. Communication problems with office staff. Management responsiveness unclear.
Driver reviews
Great place unloaded us less than an hour<br><br>God bless people working here
Checked in 11:14am, was loaded with paperwork in hand at 11:57am. 43 minutes. Maybe I got lucky lol
I’m delivering here and it truly is a Slow process been here for almost 2 hours with no one else in line
Truck in time 8:00am unloading time 4 hour out time 1:00pm🙏🏻
Docktime — driver reviews and facility info.