Idaho Pacific Holdings, Inc.

4723 E 100 Rd N, Rigby, ID 83442, USA

Operator: Idaho Pacific Holdings, Inc.

2.8 stars from 37 driver reviews

Facility info

Operations Shipping hours 8am–4:30pm strictly. Appointments required but inconsistently honored. Live load operation. Wait times highly variable — anywhere from 45 minutes to 6+ hours reported. Scale on property. Check-in by phone/arrival call recommended. No early arrivals before opening (parking enforcement on street). Facility Experience Overnight parking: conflicting reports but majority say not allowed or very limited. Yard conditions poor — muddy, dirty, described as trash property. Bathrooms not mentioned. Staff attitude inconsistent — some describe friendly, polite, quick service; others report disrespectful, rough behavior and poor communication (unresponsive to calls/texts/emails). Forklift operators cited for disrespect and slowness. Security guard generally praised. Key Issues Loading speed unreliable — same appointment can yield 45 minutes or 4+ hours. Multiple complaints about slow staff and lack of work ethic. Poor dock setup. Long waits with inadequate waiting area parking. Communication problems with office staff. Management responsiveness unclear.

Driver reviews

  • 5.0 / 5

    Great place unloaded us less than an hour<br><br>God bless people working here

  • 5.0 / 5

    Checked in 11:14am, was loaded with paperwork in hand at 11:57am. 43 minutes. Maybe I got lucky lol

  • 3.0 / 5

    I’m delivering here and it truly is a Slow process been here for almost 2 hours with no one else in line

  • 1.0 / 5

    Truck in time 8:00am unloading time 4 hour out time 1:00pm🙏🏻

Docktime — driver reviews and facility info.