Palmer Logistics - Houston (Lathrop St)

Facility info

Operations Live load facility. Appointment scheduling used but enforcement inconsistent—some drivers loaded early, others held strictly to appointment time regardless of early arrival. Staff may load other trucks ahead of those with appointments. Lunch break 12pm-1pm (operations pause). Address confusion reported—verify correct location before arrival. Check-in process straightforward; have driver's license ready. Load times Highly variable and most common complaint. Range from under 2 hours to 5+ hours for same load volumes. Flatbed loads consistently slower than dry van. Heavy loads reported (verify weight accuracy at scale). One report of intentional overweighting requiring removal before departure. Facility experience No overnight parking. Bathrooms available at check-in office. Vending machine on-site. Tight dock backing conditions in corner area with limited maneuvering/strapping space. Dock space in front sometimes unavailable. Staff described as both "friendly/professional" and "lazy/indifferent" in separate reviews—inconsistent service levels. Facility appears well-run operationally but time management is the core issue. Key concern Wait times unpredictable and frequent. Multiple drivers describe this as a "time killer." Showing up early does not guarantee early loading. Flatbed loads warrant particular caution based on review patterns. Contact info issue Posted phone number reported as disconnected.