Core-Mark International

Facility info

APPOINTMENT OPERATIONS Strictly by appointment only, 5am-noon M-F (though some weekend appointments available). Must arrive within 30 minutes of appointment time or wait until next day. Won't check you in early—you'll be told to return at appointment time. Staff enforce cutoff strictly; arriving after noon means no service that day. CHECK-IN & DOCK ASSIGNMENT Hit or miss. Some drivers get doors immediately; others report waiting hours with empty docks visible. Staff sometimes say docks are full when they're not. If early, you can park in staging area and wait, but won't get a door until appointment window. UNLOAD TIMES Highly variable. Range from 30-45 minutes to 4+ hours. Some drivers report efficient service; others cite slow staff, excessive breaks, and understaffing. Quality appears dependent on which crew is working. LUMPER FEES $150 mandatory lumper charge for unload. No breakdown required. Some loads can be pulled with pallet jack to save money on light shipments. Some appointments have no lumper fees—check beforehand. FACILITY Minimal overnight parking available. Staging area can accommodate early arrivals. Very tight yard—limited maneuvering room. No bathroom facilities or minimal ones; bring sanitizer if using outhouse. T/A truck stop within 3 miles. STAFF ATTITUDE Inconsistent. Range from "very friendly and professional" to "rude and unprofessional" to "inattentive." Some crew members described as excellent; others as short-tempered and dismissive. COMMUNICATION Phone lines often unanswered. Email doesn't get responses. Appointment confirmations not always honored by receiving staff—verify before arrival. OTHER NOTES Disconnect red air line and shock tires after unload. Receiving will bring documents to truck. Some load discrepancies reported. Can accommodate early arrivals but strictly enforce appointment windows.