HOLIDAY CITY DC - Menards #3339

Facility info

Live unload wait times: Highly variable and unpredictable. Range from 1-2 hours (rare) to 8-11 hours (common). Most reviews report 3-7 hours from check-in to empty. Building 321 noted as particularly slow. Expect full day commitment. Drop and hook: Quick, simple in-and-out operation. Check-in: FCFS, no appointment needed for outside carriers. Receiving hours 6am-10pm (some sources say 7am-10pm). Check in at guard shack first, then security directs you to shipping office. Early arrival (before 7am rush) strongly recommended. Dock assignment: Often delayed. 30+ trucks waiting common. Can take 2-5+ hours just to get a door. Multiple dock changes during unload reported. Unloading pace: Extremely slow. Staff breaks down pallets as they unload, removing 1-2 pallets at a time with extended delays between. No respect for driver time. Shift change (3-4pm) makes things worse. Trailers used for storage while drivers wait. Overnight parking: Available on-site and street parking near entrance. Safe for rest. Facilities: Bathrooms in office. Guard shack staff variable—some reported friendly and helpful, others indifferent. Office staff attitude inconsistent. Yard conditions: Large lot, well-organized, good signage. Clean. Docks: Multiple scale on-site. General: Highly inconsistent experience. Facility prioritizes own operations over driver efficiency. Not recommended for live unload unless time is not a constraint. Monday mornings noted as worst.