McLane Plymouth

14835 Pilot Dr, Plymouth, MI 48170

Operator: McLane

3.4 stars from 150 driver reviews

Facility info

Opens receiving at 1am (previously 3am), by appointment only Unload times all over the map: 15 mins to 5+ hours; many report 1-1.5 hour turnarounds, but frequent delays of 4-5 hours even with early arrival Lumper fees required; be prepared to pay NO overnight parking — do not risk street parking on Pilot Dr (local enforcement active); some park near the building at own risk Seal check mandatory before dock assignment; do not break seal Check in at receiving office/trailer near gate; do not drive through gate until authorized Restroom available in receiving office, condition varies Extremely tight backing situation: narrow dock access, trailers parked along fence and curb reduce maneuvering room; experienced drivers report difficulty, especially around 7am rush Small facility with limited dock doors (30 total); expect congestion during peak hours Multiple trailers stored on-site create additional obstacles Staff attitude inconsistent: some drivers report friendly, professional service; others report rude, dismissive, or unprofessional behavior at check-in Frozen food deliveries typically 3-hour unload minimum Pallets sometimes left in trailer; company policy unclear High traffic 7am-9am; avoid if possible Closest truck parking 20+ miles away Do not park in surrounding areas — ticketing enforced

Driver reviews

  • 4.0 / 5

    No overnight parking, nearest truck stop is 20 miles away. Unloading is pretty quick tho. Park your truck, go check in, and after you get a door and see your green light go get your paperwork because they’re not gonna call you !

  • 5.0 / 5

    Great staff appointment 1am checked in 1:30am start unloaded 150am other fellow drivers RUDE

  • 1.0 / 5

    Just a horrible distribution center. They really need to change their ordering policies. Horrible place.

  • 5.0 / 5

    Always able to get my bus

  • 1.0 / 5

    Driver Conduct Complaint – USDOT 91731<br><br>I would like to file a complaint regarding the conduct of one of your drivers operating a vehicle associated with USDOT 91731.<br><br>The incident occurred when the driver was stopped in a manner that blocked the exit of a drive-thru lane. I politely asked him if he could move back slightly so vehicles would be able to exit. Instead of responding professionally, he became rude and displayed an unnecessary attitude toward me.<br><br>The situation was created by the driver’s positioning of the vehicle, and my request was made respectfully and solely to allow traffic to move safely. I found his response inappropriate and unprofessional, especially for someone representing your company in public.<br><br>Vehicle information:<br><br>* Company: McLane / MFS Fleet Inc<br>* USDOT Number: 91731<br>* Rear Number: 484596<br>* License Plate: T 568472<br><br>Incident date and time: 7:20am Thu Jun 18<br>Incident location: Taco Bell (13 Mile Rd, Roseville MI)<br><br>I would appreciate it if this matter could be reviewed and addressed with the driver. Thank you for your attention to this complaint.

Docktime — driver reviews and facility info.