McLane Suneast

Facility info

Appointment scheduling required; frozen receiving starts 5pm (morning frozen appointments are misrepresented) Live unload with lumper fees ($260-$500 range); electronic payment available Check-in at 2061 Avenue A for outside carriers (not 1818 Poinciana Blvd — that's McLane trucks only); guard shack near Necor Steel Wait times highly variable and frequently excessive — expect 2-12+ hours from appointment to release, often waiting 4-8 hours for paperwork alone after unloading completes Paperwork processing is major bottleneck; some drivers report 2-3 hour waits after paying lumper fee just for computer entry Docking times also slow; common to wait 1-5+ hours for door assignment after arrival Staging area available before/after delivery; overnight parking allowed (some reports say not on Fridays; one review says overnight parking prohibited — conflicting information) Port-a-potties near guard shack; no driver restroom access once assigned to dock (some reports cite COVID protocols still being used for bathroom restrictions) Staff professionalism inconsistent — some drivers report professional/courteous personnel, others report rude/disrespectful treatment from guards, receivers, and lumpers Yard conditions: some congestion reported; trailer damage reported by at least one driver Entrance navigation confusing; use correct address and follow road past Cargill/Easy Food warehouses Unloading speed slow relative to load size; small loads (1-6 pallets) still taking 3-5+ hours Multiple reports of management unresponsiveness; one driver reported being threatened with load cancellation for checking on paperwork status