Empire Packing Memphis

1837 Harbor Ave, Memphis, TN 38109

3.0 stars from 138 driver reviews

Facility info

Appointment scheduling: Overbooking is chronic—facility schedules 10-12 trucks when capacity is 3-4. Expect 3-11 hour waits even with early arrival or on-time appointment. Locals reportedly prioritized. Single dock operation: One unload door for frozen meat. Once you get in, unloading is relatively quick, but getting a dock slot is the bottleneck. Check-in procedure: Sign clipboard at dock 1 upon arrival. Some confusion reported on initial check-in instructions. Overnight parking: Available inside gate (4-5 spots) and on shoulder across street. Don't park in yard unless you're okay getting boxed in. Staff attitude: Mixed—some genuinely helpful and quick, others reported asleep on job or dismissive. Leadership gaps noted; shipping/receiving management flagged as weak. Tight facility: Narrow entrance and tight backing. Plan accordingly for semi-truck maneuvering. Bathrooms: Porta-potties available but condition variable; cleanliness concerns noted.

Driver reviews

  • 1.0 / 5

    Worst place to load. I'll never come back here Check in time:1:30pm Still at the dock at 6pm

  • 2.0 / 5

    Appointment was 10am didn’t get a door til almost 1pm they finished around 3pm. Overnight parking is available across the street along the road. Park there walk across to check in at small guard shack

  • 1.0 / 5

    Another place that doesn’t care about drivers time had a 12 pm appointment and still waiting arrived at 8:30 checked in receivings attitude sucks

  • 1.0 / 5

    Nobody care about you appointment, prepare to loose a day

  • 5.0 / 5

    Everyone was really nice, they got me out before my appointment time and they have overnight parking. Port-a-pottie inside the gate, it flushes.

Docktime — driver reviews and facility info.