ADM Memphis
1795 Dock St, Memphis, TN 38113
Facility info
Appointment scheduling: Arrive after 10am to avoid heavy morning congestion. Load booking can happen outside business hours; follow up communication may be delayed. Operations: Drop and hook. Wait times highly variable—some report quick unloading, others cite 10+ hour waits. Organization inconsistent. Facility experience: Limited overnight parking. Security team (1st shift) praised for professionalism and respect. General staff attitude mixed—some described as unmotivated and disorganized; supervisory oversight spotty. Staff interactions with carriers range from welcoming to dismissive. Product: Cottonseed meal distributor. Note: One detailed account of poor communication and unprofessional conduct from booking representative—sarcastic responses, delayed replies to legitimate operational questions, threats to cancel onboarding over standard carrier due diligence.
Driver reviews
Representative Taylor Beatty booked load 950694 with us on Thursday at 5:28pm, at 6:03pm I had to ask for addresses for load, he sent those addresses at 6:20pm and 1 minute later I asked if we needed a ratecon for billing to make sure we had everything we needed. I did not hear back from him until this morning Tuesday at 9:50am. Our factory company said they were only set up with a company out of IL not TN so we were emailing like crazy to confirm they were say company, which Taylor never confirmed on email. He made numerous sarcastic responses to our email saying how I contacted him far beyond business hours and if I would do a quick google search that would have shown me their hours, now what kind of smart jerk remark is that when load was booked far beyond business hours at 5:28pm and he just sent addresses 1 minute before my email at 6:21pm. Then he told us he would cancel our Onboarding process, what kind of rep represents a company and treats carriers like this?! This was our first time working with them and we will make sure to not repeat that mistake but since Taylor is canceling our Onboarding process I guess we don't have to worry about that anyway. Real nice how he threatens to cancel an Onboarding process with a pending load and real nice how he made all his sarcastic remarks about far beyond business hours when load was clearly booked far beyond business hours. So we get faulted for doing our due diligence to make sure we have everything correct. I thought we had booked a load with a scammer and told him such. You act like a scammer so.....<br>Taylor Beatty is one of the rudest representatives that I have ever had to deal with and the sarcasm is so extremely unprofessional. I have the entire email chain if corporate or someone would like it. DO NOT USE!!
Docktime — driver reviews and facility info.