XPO LOGISTICS - LAST MILE
195 Research Drive, Jenkins Township, PA 18640
Operator: XPO
Driver reviews
Delivery was scheduled between 3 and 7 pm<br>Never called or text did not show up.<br>Very rude and never got the Delivery.<br>I hope they never get another thing to deliver. They are absolutely terrible.
They load my freight so bad all the heavy freight where on the rear of trailer have to put my tandems next to icc bumper..loading time decent 1:45 mnts
Poor communication and service. Had a delivery scheduled 8-2-22 and was advised the truck could not make it down my street (which is a lie) and that I needed to wait until 8-8-22 for delivery. 8-8-22 came and delivery was once again changed to the next day. Made various attempts to contact XPO for explanation but nobody would answer nor return calls. Still waiting. Unacceptable!
I would give zero stars if I could. The worst delivery I've ever had (twice) by a short, overweight, caucasian, male with red hair and glasses. To summary the situation he was very rude to my partner and incompetent; so much so he asked to leave and simply connect the wire to the dryer because we would put it into place ourselves. He installed the 4 prong cord wrong on my dryer which almost killed me when it exploded as we moved it into place.<br>We needed a new dryer which Lowes kindly provided within 2 days sadly using XPO Last Mile for delivery so I requested the same POS did not come again.<br>He came anyway; tried installing the dryer cord on new one (wrong btw, had to fix) and I had to carry in with the other driver as I requested he leave my property immediately.<br>I called several times to speak to a supervisor (I was hold his name is Josh) who never called me back.<br>This guy should be reprimanded as well as whoever hired or trained him. He will kill someone or burn their house down if he is not removed from this department or fired.
Docktime — driver reviews and facility info.