Winland Foods, Inc
2000 American Italian Way, Columbia, SC 29209, USA
Operator: Winland Foods, Inc
Facility info
Expect 5-14+ hour waits minimum. Most common complaint across all reviews. Many drivers report 10+ hours from check-in to loaded and out. Live load only. This is a live loading operation. Trailers are not pre-loaded despite some arriving expecting drop-and-hook. Appointment scheduling exists but is largely meaningless. Drivers consistently report checking in on time or early and waiting 6-18+ hours past appointment time. Early arrivals are sometimes turned away and told to return at appointment time. Check-in procedure: Must check in at shipping office. Cannot check in more than 15 minutes before appointment. Staff will assign dock door when ready—may take hours. Dock assignment delays are brutal. Wait times from check-in to dock assignment range 2-10+ hours. Once at dock, loading still takes 4-8+ hours. Staff attitude is inconsistent. Some reviews praise staff as helpful and polite. Majority report staff appear unmotivated, spend time socializing/smoking rather than loading, and show no respect for driver schedules. Overnight parking available. Multiple reviews confirm lot parking and nearby parking options exist. Bathrooms and snack machine on-site. Yard conditions: Parking lot is large but gets congested. Easy highway access. Dock area is tight to maneuver. Quality issues reported. At least one review mentions trailer damage during rough loading process. Walmart trucks reportedly get priority treatment. Non-Walmart loads face standard delays. Inconsistent experiences exist. Small minority of drivers report 1-3 hour total times, but vastly outnumbered by 10+ hour waits. Success may depend on timing, dock availability, or load readiness.
Driver reviews
Prompt, personable, smart. I had a very good experience at Winland. The lady clerk was friendly, personable, and easy to talk with. She handled everything in a relaxed but professional way, kept me informed, and made the check-in process smooth from start to finish. The warehouse team was just as impressive. They got me into a door quickly, loaded my trailer efficiently, and had the paperwork and seal ready without unnecessary delays. Everyone seemed to work together well, and the whole visit moved along at a great pace. I always appreciate a shipper that values a driver's time, and Winland certainly did that.
Everyone was friendly
Easy check in at the guard shack in a dock and out on no time. Sometimes it might take longer if they have to clean the floor or if something makes a mess but so far it's been in and out. Great staff inside and out.
At the entrance, tell the receptionist your number, and they'll tell you what to do. Go to the office, register, and they'll give you a door. They'll load it quickly. Thank you.
Appt at 11, checked in and assigned a door at 10:44, loaded and bills in hand at 12:20. Staff are friendly. Was expecting the worst from all the reviews of long loading times... maybe it just depends on how busy they are / your company / where the load is going.
Docktime — driver reviews and facility info.