Americold Logistics

2339 Shop Rd, Columbia, SC 29201

Operator: Americold

4.6 stars from 54 driver reviews

Facility info

Appointment required. Early arrivals don't guarantee early loading — some get loaded ahead of schedule, others wait until appointment time. Reefer precooling is critical. Set reefer to -10°F or 25°F before arrival or face late fees and delays. Many drivers report getting loaded within 30 minutes when properly precooled. Loading speed is the standout. Most loads complete in 30 minutes to 1 hour. Early check-ins common even with afternoon appointments. Staff reputation is mixed. Majority of reviews praise friendly, helpful, courteous personnel. A few isolated complaints about rudeness and weight discrepancies on paperwork. No overnight parking. Petro truck stop nearby. No bathroom or vending on-site. Most drivers say turnaround is so fast it doesn't matter. Check-in process smooth. Paperwork handled quickly. Facility organization is good. Dock assignment and load logistics run efficiently. One weight concern flagged. Single review claimed discrepancy between bill weight and actual load, with pressure to haul overweight. Verify weights match your ticket.

Driver reviews

  • 4.0 / 5

    Very small Americold. I got two hours earlier on my appointment, but I didn’t get loaded until my appointment time, another driver with a way later appointment got loaded before me. Suspect loaded in one hour.

  • 5.0 / 5

    Fast and polite

  • 5.0 / 5

    Great place,unloaded in 2 hours

  • 5.0 / 5

    Nice place everybody was very friendly<br>I have apoiment at 12 pm check early<br>845 am 930 my truck was ready loaded<br>Thank you very much I appreciate

  • 5.0 / 5

    very good company, unloaded early and everything took 1 hour, always wish it was like this

Docktime — driver reviews and facility info.