Sauer Brands

Facility info

Unload operations Appointment scheduling required; arrivals 30+ min before appointment possible Live unload — single dock, typically 1-3.5 hours for full trailer Wait times highly variable: some in under 1 hour, others report 4-8+ hours from check-in to paperwork Check-in process can be slow; assignment to dock sometimes takes hours even with appointment One driver reported 12 pallets taking 8 hours total Facility experience No overnight parking No bathrooms available Staff attitude mixed: some drivers praise friendliness and efficiency (mention of specific staff member); others report poor management and being ignored despite appointments Lot is small and gets congested Trailer odor from black pepper/spices lingers for extended period Dock accessible from Hermitage Rd location Operations note Shipping and receiving rated as problematic by some; management concerns flagged Quick unloads possible but not guaranteed — consistency is an issue