Performance Foodservice - Virginia B1

Facility info

APPOINTMENT & CHECK-IN Early morning appointments (5:30 AM) common but facility frequently doesn't open until 6-7 AM — expect to wait outside in all conditions. Some reports of 1-2 hour delays before being allowed inside. No early arrival grace period. Check-in at door B for receiving office. Lumper fee required — be prepared to pay (typically $200-$575 range). UNLOAD OPERATIONS Live unload only. Highly variable — ranges from 15 minutes to 7+ hours depending on dock availability and workload. Average appears 3-5 hours. 15 dock doors available. Once unloading starts, typically moves reasonably fast. Paperwork processing is often the bottleneck — can add 1-3 hours after physical unload is complete. FACILITY LAYOUT & MANEUVERING Extremely tight. Very small facility not designed for trucks. Docks cramped with limited maneuvering room. Some doors require blind backing. Two-lane road with heavy truck traffic and poor traffic control — backing in can take 30+ minutes. Trucks and trailers parked everywhere creating congestion. Yard coordination lacking. PARKING No dedicated overnight parking. Street parking only and typically full. Other businesses and trailers compete for spots. Arriving very early (3-4 AM) improves chances. Double parking sometimes necessary. BATHROOMS Only porta-Johns available — condition questionable (cleanliness issues reported). STAFF & ATTITUDE Mixed reports. Some drivers report friendly, polite staff. Others report rude reception, slow work pace, staff appearing disengaged. Receiving office staff inconsistent. Lumper service pace frequently criticized as unnecessarily slow. BOTTOM LINE Plan for 4-6+ hour total visit minimum. Budget significant wait time both before check-in and after unload for paperwork. Tight facility with capacity constraints. Success largely depends on timing and luck with door assignment.