Sysco Central Florida - Food Distributor & Restaurant Supplies
200 Story Rd, Ocoee, FL 34761
Facility info
CHECK-IN & APPOINTMENTS Gate opens 5am. Don't arrive early—no overnight parking, street parking will get you ticketed. Appointment times not honored; expect 2-4+ hour delays between check-in and dock assignment. Arriving early gains nothing. Check-in process: stop at guard shack, proceed to second stop sign, call number or wait for employee to collect paperwork. DOCK OPERATIONS Live unload only. Wait times from gate to door: 2-7 hours typical. Unload times: 1-4 hours depending on load size (3-18 pallets reported). Paperwork release after unload often takes 1-2+ additional hours. Multiple reports of trailers sitting empty at dock while paperwork processes. Lumper company is Capstone Logistics; fee typically $100-350+. Driver must stay in cab; staff delivers documents to truck. Inspection required on exit—leave doors open. FACILITY CONDITIONS No restrooms available. No overnight parking. Staging/waiting area accommodates roughly 20 trucks. Yard parking behind garage. Tight dock doors reported (door 46 noted as especially difficult). One report of cargo left in trailer post-unload (inflated air bags). STAFF & ATTITUDE Inconsistent. Guard staff generally courteous. Office/warehouse staff frequently described as rude, dismissive, slow, disorganized. Multiple complaints about lack of communication and disregard for driver time. Some reports of yelling/profanity from security. BOTTOM LINE Expect full day minimum (6-10 hours common). Sysco facility. Plan accordingly—bring food, drinks, entertainment. Many drivers report this is system-wide Sysco behavior.
Driver reviews
Horrible; ABSOLUTELY BOTTOMLINE TRASH!!! Avoid at all cost!! Had 2 pallets to get off and eventually having to reschedule next deliver because they so slow here!!
Went for a tasting of new products for any one of our restaurants. Amazing!
you need to tell your drivers to stop parking and blocking other people business .The next time it happens i will call the cops and make a report and someone will be getting a ticket for trespassing . see that they are taken stuff to the place across the street from my business they shouldn't be parking and blocking my drive . Please teach your drivers how to drive and have respect for other business . i have asked them not to park there but they just keep doing it
Delivered couple of times here - complete disaster !!! They easily can keep you 2h over your appointment with no problem just to give you a door, but If you are late 10 min they will refuse to receive you amd ask for ridiculous fees. This is my last time delivering here. If i ever see Sysco on my confirmations thats a No go 100%
Cita para entregar 8:00AM Mayo, 08 2.026. Check in 6:45AM Check out 1:00PM
Docktime — driver reviews and facility info.