Americold Logistics Lakeville

Facility info

Wait Times & Unpredictability Inconsistent. Some drivers loaded in 30 minutes to 1.5 hours. Others waited 5-10+ hours past appointment time. Night crew slower than day crew. Arriving early doesn't guarantee faster service — some get loaded immediately, others sit for hours. Multiple reports of being assigned a door then not worked for extended periods. Appointment & Check-In Check-in starts 6:30am. Can check in early, but don't expect early loading. Staff will answer phones. Once assigned a door, actual load time typically 30 minutes to 1.5 hours. Some drivers report false promises about being "next in line." Operations Live load facility. Drop and hook not mentioned. Garmin GPS shows wrong address — use Google Maps. Two building entrances (Cedar Rd and Granada Ave). Dry side and refer side. Multiple docks available but facility appears to underutilize them during busy periods. Overnight Parking Plenty of parking available. Large lot in back near dry dock side and restrooms. Grass area for dogs. Restrooms Bathrooms available inside on dry dock side — about 5 minutes walk from refer side parking. Porta potty outside near parking (mixed reviews on condition). Some areas have 24/7 restrooms. Facility Condition Clean. Good parking lot. Circle K truck stop nearby with CAT scales, truck wash, restaurants, Motel 6, laundry, chiropractor for DOT physicals. Staff & Attitude Day crew described as friendly, professional, considerate, and helpful. Night crew significantly slower. Some staff professional and courteous; one report of rude behavior when drivers asked questions or arrived early. Other Notes Free coffee available. Load quality issues reported — overloading on axles, damaged pallets on at least one shipment. Facility can be slow without apparent explanation when docks appear empty.