Kraft Heinz-Garland
2340 Forest Ln, Garland, TX 75042
Facility info
Appointment & Check-In Early arrival allowed (up to 2 hours before appointment) Check in at guard shack first—they'll attach yellow tracker to trailer Then proceed to receiving office for dock door assignment Appointment procedures unclear to some drivers; communication issues Phone lines frequently unavailable or don't answer Unloading Highly inconsistent wait times for dock doors: ranges from immediate to 4+ hours Don't break seal—dock worker will do it Overall unload speed varies wildly: some report lightning fast, others report very slow Some drivers experience 5-9 hour total wait times despite having appointments Facility & Conditions Large property with adequate maneuvering space at docks Receiving docks located at back of facility (past railroad tracks by door 2) Some blind-side backing required depending on door assignment Yard jockeys active on property—stay alert Construction ongoing at facility High worker turnover noted Parking & Amenities Zero overnight parking—must leave when empty Restroom available by receiving doors at back near door 2 Truck stops available in surrounding area Staff & Communication Highly variable: some report courteous, friendly staff; others report rude, unprofessional, dismissive behavior Security gate staff reception mixed Receiving/shipping staff professionalism inconsistent Security staff behavior problematic in multiple reviews Lunch break timing mentioned as reason for delays Other Notes Ford vehicles with push-start key FOBs may experience interference on property Security station positioned close to road—potential safety concern Refrigerated warehouse (Kraft/Lunchables distribution)
Driver reviews
🚨🚨🚨AVOID AVOID AVOID!🚨🚨🚨 YOU WILL SPEND ALL DAY HERE.<br>My appointment was for 12 pm 7/20/26. I arrived 2 hrs early. Thats as early as they let you in! Its currently 20 minutes untill 6 pm. 8 hrs still nothing. No bathrooms unless you want to walk to the opposite side of the property from the staging area in the 100 degree heat!! I talked to a yard jockey here and even he said they are insanely ridiculous about loading and unloading trucks. They take there time and do NOT CARE ABOUT DRIVERS or where they have to be!! 🚨🚨🚨 AGAIN!! DO NOT COME HERE!!!🚨🚨🚨
AVOID THIS PLACE IF YOU CAN Been here almost 8 hours no bathrooms<br>For drivers if you have pets be warned you’ll be here for along time mine waited 7 hours before I let him go out cuz they expect your pet not to need to use the bathroom. Staff does not care for drivers or their own guards they can’t even use the bathrooms guards have more sympathy for drivers than the company itself. they don’t care if your woman has to use the bathroom they expect you to pee in a bag. Guards are nice and welcoming but everything else about this place is ridiculous they are slow don’t care if you have an appt. I mean this place is very unprofessional. I was suppose to be home today by 3pm instead I don’t get to go home because they just have no unloaded us yet. We were told we are gonna be here all day won’t unload until 3 turning down trucks yet I’ve seen people come and go and we are still here at 530 yet I’ve been here since 10am or before that it’s just absurd
AVOID THIS PLACE IF YOU CAN Been here almost 8 hours no bathrooms<br>For drivers if you have pets be warned you’ll be here for along time mine waited 7 hours before I let him go out cuz they expect your pet not to need to use the bathroom. Staff does not care for drivers or their own guards they can’t even use the bathrooms guards have more sympathy for drivers than the company itself. they don’t care if your woman has to use the bathroom they expect you to pee in a bag. Guards are nice and welcoming but everything else about this place is ridiculous they are slow don’t care if you have an appt. I mean this place is very unprofessional. I was suppose to be home today by 3pm instead I don’t get to go home because they just have no unloaded us yet. We were told we are gonna be here all day won’t unload until 3 turning down trucks yet I’ve seen people come and go and we are still here at 530 yet I’ve been here since 10am or before that it’s just absurd
Bad bad
Bad bad
Docktime — driver reviews and facility info.