Pregis

Facility info

OPERATIONS Appointment required and strictly enforced—check-in time doesn't override scheduled appointment window Early arrivals not prioritized; may face delays even if checkpoint staff assigns dock immediately Load/unload times highly inconsistent: 1-2 hours on rare good days, regularly 5-8+ hours Product accuracy issues reported—verify load matches paperwork before leaving Paperwork delays common; expect additional 30-45 minute waits after dock work FACILITY EXPERIENCE Overnight street parking available but tight maneuvering space Staff attitude mixed: some reports of exceptional service and friendliness; majority describe workers as unresponsive, disorganized, unmotivated Communication poor—drivers report no updates on dock status or delays Operations appear understaffed (possibly one loader at times) Dock utilization inconsistent—trucks sit idle with red light on while facility appears closed BOTTOM LINE Highly unreliable. Completion times range 1-10 hours for comparable loads. Appointment compliance doesn't guarantee timely service. Multiple reports of 5-6 hour waits standard. Occasional fast turnarounds exist but aren't predictable. Only consider if freight rates justify potential all-day delay.