Costco Logistics Services

Facility info

Unload times wildly inconsistent — 30 mins to 8 hours reported. Expect 4–6 hours as baseline; some loads move fast, others crawl. Strict appointment windows — won't check in early, even 30 mins before. Arrive on time only; staged waiting allowed at some doors. Live unload operation — you wait while they work. Communication between gate and dock staff sometimes breaks down. Gate staff generally friendly and fast — check-in process praised repeatedly. Guards personable and informative. No overnight parking — facility lot does not permit it. Street parking nearby available but theft risk reported (seals cut, cargo stolen). Bathroom situation poor — only porta potty at guard shack. No indoor facilities for drivers. Yard conditions good — clean, well-maintained, plenty of backing space. Large facility, easy entry/exit under normal conditions. Heavy construction area — Garland location near Highway 635 prone to flooding in rain. Rush hour exit delays reported.