Americold Logistics Columbus

Facility info

Appointments required — strict policy, no-shows charged $250; arriving 30+ min late = $150 fee and likely long wait or refusal Check-in procedure — stage truck first, then check in at glass door near employee parking (between doors 6-7) Live load/unload — live unload standard; some drivers loaded early if they arrive ahead of appointment Load times highly variable — range from 20 min to 7+ hours; averages 2-4 hours but inconsistent; paperwork processing often adds 1-2 hours Wait times — substantial delays common even for on-time arrivals; some drivers report 8-14 hour waits; facility sometimes won't load early arrivals GPS issues — may route to downtown Columbus; verify address in map book before arrival Closed weekends — can park overnight for early weekday appointment Overnight parking available — limited spaces (roughly 10-15 spots); offset parking required; lot fills up but space usually remains Porta-potties only for drivers — no indoor restroom access; porta-potties located between docks and office building; some units clean, others described as poor condition; facility has heated restrooms for employees only Staff attitude mixed — ranges from very friendly/helpful to rude and unhelpful; office staff sometimes can't provide status updates Yard conditions — plenty of maneuvering room except doors 1-6 (tight backing); staging area available; some reports of trash/debris left on property Loading quality issues — broken pallets and damaged goods reported; significant wood debris in trailers; loaders don't always follow instructions Temperature control — reefer issues reported; confirm load temperature on paperwork before leaving No vending/food access for drivers — must leave facility to access beverages/food