McLane Lockbourne

Facility info

APPOINTMENT SCHEDULING Check-in opens at midnight. Appointments available from midnight onward. Can only arrive 30 minutes before appointment time — arriving earlier will get you turned away. Late fee of $100 for tardiness over 30 minutes (some reports of rescheduling to next day for 30-minute lateness). One-hour grace period mentioned in one review but not confirmed elsewhere. LIVE LOAD/DROP & HOOK Live unload only. Frozen loads use doors 19-29, dry loads use doors 3-14. Find an available door, back in, deliver paperwork to receiving office (near door 16), wait for phone call when unload is complete. CHECK-IN PROCEDURE Gate opens around 12:15 AM. Call number on gate to get in. Pick your own dock door (no formal queue system). Take paperwork to receiving office. They call when done. No formal check-in counter process — some drivers had to ask other drivers what to do. WAIT TIMES Highly variable. Most reports: 30 minutes to 1 hour once docked. Some reports of 2+ hours. A few reports of 5+ hours. Inconsistent staffing affects speed. Frozen loads sometimes take longer. SAFETY/RULES $100 late fee. No headlight requests accommodated. Police actively ticket trucks parked on Creekside Parkway — it's a one-lane road and trucks staging create traffic. Facility appears to have no control over this external issue. OVERNIGHT PARKING None on-site. Cannot park overnight before or after delivery. Adjacent company lot (Carroll Tire area) sometimes available but not guaranteed. Loves and Sheetz nearby always packed. Street parking will result in police citations. Must plan arrival carefully. BATHROOM AVAILABILITY Available inside receiving office. STAFF ATTITUDE Mixed. Many positive reviews of friendly, professional staff. Multiple reports of rude security guards at gate, inconsistent treatment (some drivers turned away, others allowed in), and receiving office staff who don't proactively communicate. One report of front desk person showing favoritism. Some reports describe staff as lazy or inattentive. YARD CONDITIONS Small yard but adequate backing space for docks. Road