GEODIS - Lindt, Ghirardelli & Russell Stover Chocolates

Facility info

APPOINTMENTS REQUIRED. Show up early and they won't start loading until roughly an hour before your appointment time. Gate opens 7 AM. LOAD/UNLOAD TIMES VARY WILDLY. Fastest reported: 45 minutes to 1 hour. Slowest reported: 4+ hours past appointment. Most reviews cite 1-2 hours. Some days fast, some days slow—inconsistent. CHECK-IN PROCEDURE. Need hard copy of: Driver's License (physical only—no paper licenses), truck plate number, trailer plate number, DOT#. They'll copy your CDL. Follow gate security shack entrance, not first driveway. PAPERWORK DELAYS. Some drivers report wait for paperwork after loading complete. Green light signals trailer done; staff may not notify you—check proactively. Verify load is correct before leaving—documented misloads have occurred. OVERNIGHT PARKING. No overnight parking inside facility (gated). Street parking available on side adjacent to facility (Lancaster city limits). Avoid nearby Pilot—full often. Avoid street parking near Pilot (Dallas city limit)—$40 citations issued. FACILITY & BATHROOMS. Large, clean, modern facility with spacious backing room. Restrooms available and clean. Free chocolate at front desk. STAFF ATTITUDES. Mixed. Many describe staff as friendly, nice, professional, going above and beyond. Others report rude receptionists, poor attitudes toward drivers, arbitrary dock assignments, and frequent policy changes. ORGANIZATIONAL ISSUES. Facility described as disorganized. Dock assignments change mid-process. Staff may make errors on orders—double-check your load before departing. OPERATION HOURS. Not 24/7. Shipping open until 9 PM, receiving check-in starts 7 AM.