Quaker Oats

Facility info

APPOINTMENT SCHEDULING Appointment-only facility. Strictly enforced—arrive late and they'll reschedule you. Arrive early (1+ hour) and they'll make you wait. Sweet spot: 30 minutes before appointment time. CHECK-IN PROCEDURE QR code scan at guard shack to check in. Can take 30 minutes to over an hour depending on staffing. Only one guard typically working both check-in and check-out, creating bottlenecks. LOADING/UNLOADING TIMES Highly variable. Range: 45 minutes to 9+ hours. Most common experience: 2-4 hours. Live load standard. Speed seems dependent on shift (day shift faster than evening/night) and workload. Some reports of extremely slow unloading despite light traffic. DOCK ASSIGNMENT After check-in, you wait for dock assignment call. Wait times 30 minutes to several hours. Once assigned, slide tandems back, disconnect truck from trailer, pull forward 2 feet. Wait for green light to reconnect and proceed. CHECKOUT Long lines at exit gate. Can add 1+ hour to total facility time. Staff will inspect sealed trailer before release. OVERNIGHT PARKING No overnight parking on-site. Street parking available nearby on Danieldale Road. BATHROOMS Not mentioned in reviews—assume available but unconfirmed. STAFF ATTITUDE Mixed. Gate/check-in staff range from professional and courteous to dismissive. Some individual staff members praised, but overall facility management criticized for poor communication and inflexible policies. FACILITY CONDITIONS Lot condition clean in some reviews, dirty/wet in others. One report of wet floors creating safety hazard. Plenty of space for backing. GENERAL NOTES Bring food. No drop-and-hook available (live load only, with exceptions). System inefficient—strict on driver timing but slow on their own end. Call ahead to confirm appointment details match what dispatch has. Overall consensus: expect significant wait time regardless of appointment compliance. Experience highly variable by shift and day.