INTERNATIONAL CARGO TERMINALS

Facility info

Location/Access Building NOT at River Road address — take Ivanhoe to Willow, driveway on left. Hours & Operations Gates open 7am, shipping/pickups start 8am. Pickup hours 8am-4pm. Load/Unload Process Drop and hook to any door (1-30). Bring PPW to office, forklift driver assigns door. Typical turnaround 20-30 minutes when paperwork is correct. Loads fast with proper pickup info. Speed & Efficiency Mixed results. Most report quick in-and-out (30 min or under). One driver reported 6+ hour wait (7:40am-2pm arrival). One driver reported overweight loads on multiple occasions — verify load before leaving. Staff & Operations Office has strict rules. Getting lucky depends on dispatcher and broker accuracy. Delays happen when paperwork isn't right. Can get busy. Staff attitude varies. What Works Generally reliable when everything is prepared correctly. Some drivers report no issues with pickups or deliveries.