Cargill Cocoa & Chocolate

Facility info

Check-in & appointments: Scale in/out required. Gate staff generally efficient. Appointment times inconsistent—some drivers get loaded early, others wait hours despite confirmed slots. Come prepared for variable wait times. Loading speed: Highly inconsistent. Reports range from 1 hour to 6+ hours. Most common complaint is slow loading pace—described as glacially paced work. Some drivers report fast turnarounds (45 mins-1 hour), others face 4-5 hour waits for 3-17 pallets. Overnight parking: No longer available as of March 2022. Can park trailer on-site, must leave and return at 5:30 AM. Trailer requirements: Must present washout receipt before loading or dropping trailer. Facility requires clean trailers. Some reports of missing load bars—verify before sealing. Staff attitude: Generally friendly and respectful. One report of rude security personnel. Check-in gate staff usually accommodating. Facility conditions: Two warehouse sides—confirm correct location. Medium-size bays with good spacing. Clean floors. Driver lounge available. Watch out for: Confusing dock assignments—may send you between doors mid-load. Staff occasionally disorganized with product orders or pickup specifications. Loading crew pace is a consistent pain point despite friendly demeanor. Best case: 1-2 hours in/out with early appointment luck. Worst case: 6+ hours with slow crew.