Kroger Warehouse

Facility info

Appointment scheduling: Check in only 2 hours before appointment. Arrive early if you want, but don't expect a door quickly. Live load/unloading: Extremely slow — 6–15 hours common for full or partial trailers. Payment of lumper fees does not speed up unloading or paperwork. Check-in procedure: Park in staging area on right before main gate. Walk to guard shack with DL and paperwork. Fill out orange form, receive placard, wait for call to proceed to dock. Paperwork delays: Major bottleneck — can wait 1.5–3+ hours after unloading complete and lumper paid. No reliable way to contact facility or lumper service for updates. Overnight parking: No overnight parking. Staging area exists but you will be asked to leave at midnight. Primary guard shack closed; expect to be booted if sleeping on premises. Bathrooms: Portable toilets only (noted as poor condition). Vending and driver lounge available. Staff attitude: Inconsistent. Some reviews note friendly gate staff; others report unprofessional check-in, yard workers laughing off concerns, no communication during long waits, language barriers with lumper crew. Yard conditions: Tight parking and backing areas. Poor signage — not clear you must park first before walking to guard shack. Tandems must be slid back before entering gate (difficult for long-hood trucks). Facility prioritizes loads by product type, not appointment order. Safety: Vest required on property. No communication about how long waits will be.