ICT - ATL

Facility info

OPERATIONS Office opens 7:15am-8am; don't plan check-in before then Unload times highly variable: 30 minutes to 5+ hours; no clear consistency Drop and hook available (yard drop with BOL in trailer) Must watch loading process when picking up Load damage reported; facility blamed driver in at least one case FCFS not always honored per driver feedback System/paperwork issues reported affecting same-day shipments FACILITY EXPERIENCE Overnight parking: Street parking available, appears legal for 2-3 semis; confirm with security Very tight maneuvering for 53ft trailers—main entry and dock backing extremely tight; use GOAL Security staff consistently helpful and friendly Office/check-in staff: mixed; at least one reported attitude issue Workers described as friendly and hardworking by some; unhelpful/rude by others No mention of bathroom availability Yard conditions: old man manages trailer movement to dock but communication poor—won't notify when ready BOTTOM LINE Unpredictable wait times. Can be quick (under 30 min) or very slow (5+ hours). Tight facility requires careful backing. Staff attitude inconsistent. Load damage concerns.