Diversified Warehouse

5000 West Proviso Dr Unit #2, Melrose Park, IL 60163, USA

Operator: Diversified Warehouse

3.1 stars from 150 driver reviews

Facility info

Appointment only. Check in by door 37, 60, 63, 64, or 65 depending on area. Scan QR code on check-in window with cell phone. They won't start unload until your scheduled appointment time — showing up early won't speed things up. Late arrivals charged $155+ fee. Must submit photo of ID via tablet at check-in. Unload/load times all over the map. Some drivers report 45 minutes to 2 hours. Many report 4–5 hours. Some wait 8+ hours before service starts. Understaffed unloading crew frequently cited. Speed seems to depend heavily on how busy they are that day. Tight, congested docks. Narrow backing areas with poles in inconvenient spots. Heavy truck traffic and constant repositioning required. Not ideal for inexperienced drivers. Trucks often parked double-deep across from docks, limiting maneuvering room. Stay in your cab while waiting — you'll be in somebody's way otherwise. Overnight parking available along fence near railroad tracks. Train noise is constant and loud — light sleepers won't sleep. Parking situation frustrating and crowded; may be difficult to find a spot. Bathroom available but unreliable. Door doesn't lock. Usually out of toilet paper. Pipes drip water, floor often wet. Staff attitude mixed. Most report friendly, professional staff. Some report rude interactions or management that doesn't intervene in driver conflicts. One incident where two drivers had extended standoff blocking six other drivers — facility didn't intervene. Facility conditions. Warehouse described as dirty by some. Lot is chaotic with trucks everywhere. Forklift drivers sometimes appear unmotivated. I-294 north approach: Exit 14b no longer exists. Use exit 13a to access I-294 southbound instead. Train traffic at entrance can block access for extended periods.

Driver reviews

  • 1.0 / 5

    don't ever come here if you are smart This is one of worst places in America Apoitment was for 10:00 we will call you 11:30 to give you door If you late 10 min you have to come back 2-3 days later If you are early you have to wait 8-10 hrs

  • 5.0 / 5

    6am del appt. I arrived the night before and slept along the curb across from dock 64 with no issues. Office opens right at 6am and after checking in, I was assigned a dock immediately and unloaded in under 1.5hrs. Then I went back along the curb to finish the last little bit of my 10hr break with no issues as well.<br><br>Morning staff was friendly. There was only 1 other truck here, so there was plenty of room to back in.

  • 1.0 / 5

    Been sitting at dock for 4hrs still not loaded

  • 5.0 / 5

    Неплохое место можно приехать ещё

Docktime — driver reviews and facility info.