Americold Logistics Tolleson

Facility info

Unload times: 4-13+ hours standard. Many reports of 6-11 hour waits. One driver reported 37 hours. Check-in to paperwork: Frequently 12-17+ hours total. Check-in doesn't guarantee quick door assignment. Paperwork processing is a major bottleneck — drivers waiting hours after unload is complete just for final documentation. Door assignment delays: 2-6+ hour waits to get a dock door after arriving. Green light doesn't speed things up significantly. Overnight parking: Lot often full ("the pit"). Facility discourages sleeping — staff knock on trucks and order drivers to move. Unloading speed: Once at dock, actual unload is relatively quick. Bottleneck is staffing and coordination, not the unload operation itself. Staff attitude: Consistently reported as rude, dismissive, disrespectful of driver time. Described as treating drivers like they're doing them a favor. Detention pay: Unreliable. Many drivers report not receiving detention or receiving only $200 for 10+ hour delays — well below standard rates. General consensus: This is a Fry's/Kroger facility. Drivers recommend refusing loads here or negotiating significantly higher rates ($140+/hour mentioned). Plan for minimum 6-7 hours at facility. Not suitable for tight schedules or reload commitments.