INGERSOLL RAND COMPANY

Facility info

Operations Appointment scheduling required Drop and hook available Mix of live load and drop operations Loading/unloading times highly inconsistent — some report quick turnarounds, others cite 4-8 hour waits Flatbed deliveries particularly slow (expect 45 min to 1+ hour before unloading starts) PPE required to enter property; guard shack has loaner equipment available Paperwork delays reported post-delivery Facility experience Staff attitude ranges significantly — many describe friendly, warm reception; others report rude workers Receiving department noted as fast and friendly by several drivers Yard conditions noted as tight for parking, particularly difficult maneuvering at receiving dock Major complaints about loads not being ready at pickup despite scheduled appointments Quality of service appears inconsistent between visits Bottom line Strong positive reviews on friendliness and speed for deliveries, but significant operational issues plague pickups. Wait times unpredictable and sometimes severe. Staff demeanor generally friendly but execution problematic, especially for live load work.