Aldi Distribution Center

1985 Old Union Church Rd, Salisbury, NC 28146

Operator: ALDI

2.7 stars from 149 driver reviews

Facility info

Check-in & Scheduling Appointment required — arrive no earlier than 30-45 min before slot or expect long gate delays. Will take you early if space allows, but don't pull up before 7:45-8pm. Some rejections reported when facility claims no space despite scheduled appointments. Multiple drivers through gate creates backup (30-40 min waits reported). Check-in involves guard shack, then separate stop at M5 office — drivers often unaware of dual process. Unloading 15-30 min typical for actual unload. Fast, efficient work by lumpers. Freezer doors (like #91, #94) require careful backing. Lumper fee $48-104 (usually around $48), paid via text message after assignment. Some reports of rough pallet handling/damage by lumpers with driver cost-shifting. Paperwork Major pain point. Consistently 2-5+ hours wait post-unload. Multiple reports of 3-7 hour waits. Documents must be dropped at door M5. Processing appears backed up regardless of load size. Some drivers report staff claiming they weren't present when called. Lost BOLs reported. Guard shack closes around 4am — if no call by 3:30am, walk to office or wait until 9pm reopening. Parking No overnight parking allowed. Lot fills quickly, mostly for paperwork-waiting only. Some drivers report parking available on nearby freeway off-ramps (southbound side okay; northbound gets citations). Must leave after paperwork received — facility enforces departure strictly after 7am or will fine carriers. Staff & Attitude Hit or miss. Some guards and security genuinely helpful and professional. Night shift staff at M5 receiving window frequently reported as rude, dismissive, or hostile — multiple specific complaints about attitude and paperwork handling. Receiving/shipping department described as "nice and professional" by some, dismissive by others. Language barrier issues noted for non-English speakers. Facility Conditions Spacious lot. Dock area chaotic during peak hours — trucks parked tightly, poor organization. Unsafe conditions reported walking between dock (door in freezer) and M5 office in dark/rain with active truck traffic, no designated pedestrian path. Cle

Driver reviews

  • 5.0 / 5

    Awesome

  • 1.0 / 5

    Don't arrive before your appointment, only an hour before your appointment, otherwise you'll be turned away. Terrible service. The staff at the gate are rude and don't smile at all. They could do with learning some politeness.<br>1 star ⭐️

  • 1.0 / 5

    Don't arrive before your appointment, only an hour before your appointment, otherwise you'll be turned away. Terrible service. The staff at the gate are rude and don't smile at all. They could do with learning some politeness.<br>1 star ⭐️

  • 1.0 / 5

    Don't arrive before your appointment, only an hour before your appointment, otherwise you'll be turned away. Terrible service. The staff at the gate are rude and don't smile at all. They could do with learning some politeness.<br>1 star ⭐️

Docktime — driver reviews and facility info.