East Coast Warehouse / Safeway Trucking - Savannah

Facility info

OPERATIONS Appointment-only facility — don't arrive significantly early, many drivers turned away before appointment time Highly inconsistent wait times for dock doors: anywhere from immediate to 4+ hours after check-in Multiple reports of appointments not being honored; drivers arriving on time still waiting hours while later arrivals get doors Shipping office doesn't open until 8:00 AM — no early appointments despite broker bookings Some drivers sent to wrong doors or reassigned mid-load, causing product mix-ups Live load operation Gate closes at 9:00 PM — cannot stay on-site overnight Weight distribution issues reported; multiple drivers cited for overweight axles at scales after loading, particularly rear axles FACILITY EXPERIENCE No overnight parking Bathroom availability not mentioned in reviews Staff attitude highly variable — some drivers praise specific staff members as professional and helpful; others report rude, dismissive, or unhelpful personnel Common complaints: staff taking long lunch breaks (1:30–3:15 PM range) with office locked; yard congestion with boom lifts and equipment creating near-accidents; paperwork delays Check-in gate staff generally described as faster and more pleasant than shipping/receiving personnel Yard conditions: tight backing, congested parking with equipment and waiting trucks Multiple reports of staff inattention — texting, browsing phones, sharing photos during work hours Recent deterioration noted — facility was faster and more professional in 2023; significant issues began in 2024 Loading speed inconsistent: some loads in under 30 minutes; others take 5–9 hours Loaders often lack experience; language barriers reported with new workers BOTTOM LINE Highly unreliable facility. Expect 2–6+ hour waits minimum, even with appointments. Staff quality and efficiency vary significantly. Arrive no more than 1 hour before appointment. Weight your load carefully and verify before leaving. Bring lunch. Better alternatives likely exist.