McLane Mid Atlantic
56 McLane Dr, Fredericksburg, VA 22406
Operator: McLane
Facility info
Appointments & Check-In Strictly enforces 30-minute window before appointment time — arrive earlier and you'll be turned away to parking lot Will not let you in until 30 minutes before your slot Gate staff will verify appointment time No flexibility on missed appointments — miss by 2+ hours and you'll need to reschedule (can wait days for next slot) Receiving starts at 9am for dry goods Unloading Highly variable: ranges from 1.5 hours to 12 hours depending on load size and day Most common complaint: takes 4-6 hours for palletized loads under 30,000 lbs Lumper service required (Capstone Logistics handles unloading) Lumper fees: $250-$480 range Pay lumper fee via text link to phone Paperwork delays common — can wait 2+ hours after unload completion for BOLs even after paying lumper fee Some reports of lumpers stealing load straps — take photos of your securing straps before unload Pallets sometimes left broken in trailer Drivers report being kept off dock during unload Parking No overnight parking on-site Hardee's across street (left at traffic light past main entrance) has ~20-truck lot but some reports say it's now closed/barricaded Rest area ~3-5 miles away (small) Blue Beacon nearby Lot behind Hardee's noted in some reviews as available parking option Facility & Staff Inconsistent service quality — ranges from "great people" to "rude and unprofessional" Receiving window staff attitudes vary widely by shift Some security staff noted as helpful; others strict about appointment enforcement Dock access tight in some areas (docks 51-60 reportedly difficult to back into) Facility conditions adequate; grades described as "decent" No restrooms available (or unclear availability) Other Notes Drop and hook available for some loads Rigid company policies — no exceptions for weather delays or minor lateness High volume of complaints about slow unloading and unprofessional staff Some positive experiences
Driver reviews
Despite all the bad reviews, my experience here was good. I had a dry load of pistachios with a 3:00 PM appointment. They checked me in exactly 30 minutes before my appointment, gave me a dock door right away, and unloaded me in about 2 hours.<br><br>A heads-up for other drivers: Don’t arrive too early. They only allow check-in 30 minutes before your appointment. If you show up earlier, they’ll send you away and ask you to come back. Also, there are no nearby truck stops or fuel stations, so make sure to plan your trip and timing accordingly.<br><br>Just to be clear, this review is based on my dry load experience only. I have no idea how long they take to unload reefer loads 👍
By far the worst place to deliver. Rude. Treat trucks drivers like animals. Very disrespectful. That’s bad when truck drivers build that company. If wasn’t for truck drivers they will bankrupt.
In and out within 1 .20 hour for dry delivery. You can check in only 30 min before your appointment , if you show up early they will make you go back and there is very limited parking around this exit
Do not arrive early. Mt appointment was 12:00 noon I came in at 11:10am & was told to come back at appointment.
I arrived at 1130 for my delivery. FINALLY at 2045, after 9 freaking hours, they finally finished and told me to park outside the security gate on the shoulder since I was totally out of legal hours to drive. I verified this with the security shift that was on duty. Some headstrong punk security guard wearing a mask came pounding on my door and shining his spotlight in my truck telling me he was going to call a wrecker because I was parked on the shoulder. No matter what I said to him, he wanted to try to throw his $12.00 and hour weight around and I finally told him to go ahead and call the wrecker. He was still yelling at me while the window was going up. The last thing I allowed him to say to me was, and I quote "Drive your truck 1 or 2 miles per hour and take a right to go look for parking". This place could care less about the delivery drivers who come here THAT KEEP THEM IN BUSINESS and they care even less about the next shipper or receiver that we're expected to be at and previously committed to making on time pickups and or deliveries.
Docktime — driver reviews and facility info.