General Mills

Facility info

OPERATIONS Drop and hook standard procedure—check in at guard shack, retrieve trailer, scale at door #77, paperwork on exit Live loads: strict appointment times, won't check in early; fast turnaround when honored (1 hour reported) Gate/paperwork delays are the biggest bottleneck—2-5+ hours common for check-out, especially with live loads Only one guard typically working entrance/exit creates backups and traffic blocking Scale on-site, but multiple reports of inaccuracy—weighing 300+ lbs heavy; get cat scale ticket before leaving Weight issues: rear axle overloads reported; rework available and fast when needed FACILITY EXPERIENCE Overnight parking: "No Parking" signs posted but trucks stay without issues Bathrooms: not mentioned Guard shack staff: inconsistent—some reported very pleasant and helpful, others described as rude, dismissive, slow, inattentive, judgmental about language skills One older female guard appears repeatedly in negative reviews for slowness, attitude, lack of multitasking; positive staff members named in reviews Yard: easy to navigate, trailers sometimes parked close together, clean facility Dock staff/shipping and receiving: consistently professional and courteous Unloading: generally fast when it happens, but loading can stall with long wait times before work starts