Amazon TEB9

Facility info

Contact information may be outdated — verify before arrival Unload times wildly inconsistent: 45 minutes to 10 hours reported. Sunday appointments appear worst (5-6+ hours common) Live unload only Check-in procedure: security gate → appointment number → parking lane assignment → phone call with dock number → drop trailer at dock with paperwork (receiving 211/212) → park at exit lot Early arrival (even significantly early) often accommodated with parking and quick processing Tight truck entrance — GPS may route to exit instead. Plan for difficult maneuver getting in Large facility (4,000+ employees) but check-in/gate staff consistently rated friendly Unloading crew quality varies — some shifts notably slow, some fast. New hire training during peak inbound times reported No driver lounge located or available Restroom availability unclear — some say none, others reference restroom/driver's room. Verify before arrival Yard conditions: big lot but watch for other trucks backing into you. Security reportedly indifferent to vehicle theft/equipment loss Cannot drop trailer more than 30 minutes before appointment time — will be left outside with no parking Staff attitude mixed: gate/check-in staff praised as friendly and helpful; receiving/unloading operations and some security less consistent Overnight parking available in yard Exit from back of facility