Americold Logistics

Facility info

Appointment scheduling: Receiving 6:30am–noon. Appointments often not honored—significant delays common even when arriving on time. Some drivers report early unloading; others face 4–6+ hour waits past appointment time. Come on appointment time per multiple drivers. Operations: Drop and hook with live unload. Only 5–6 docks available—tight spacing, stay straight on backup. Unloading speed highly inconsistent: range from 1 hour to 12 hours. Lumper company is Capstone (noted as slow). Lumper fees $160–$208+, can spike if load issues. Paperwork delays common—sometimes 1.5–6 hours after unload complete. Phone often doesn't work. Check-in/wait times: Check in around 6am when staff arrives. Inconsistent service—described as "hit and miss." Early arrivals sometimes get docks immediately; others wait hours. Poor communication during waits. Management and work discipline cited as weak. Overnight parking: 10–13 spots available. Secure, gated lot. Porta-potty on site. Cell coverage good. Facility: Restroom and vending machines inside (during operating hours). One review noted no soap/water in washroom despite being food delivery location. Dogs roam the property. Soccer field nearby. Some describe as "tight" space. Staff attitude: Mixed—ranges from friendly and respectful to slow, rude, dismissive. Lumper crew specifically called out as lazy in several reviews. Respect shown to courteous drivers according to one review. Safety note: Multiple reports of extended waits with reefer doors open in extreme cold (-10 to -20°F)—fuel and equipment strain.