Kraft Foods

Facility info

Appointment window strict: Can't arrive more than 30 minutes before appointment or you'll be turned away. Must return and arrive exactly on time. Early arrival gets you nothing but a wasted trip. Live unload typical: Disconnect from trailer at dock. Must monitor red/green light system — red means wait, green means you can reconnect and leave. Some drivers report light malfunction without notification. Check-in process: Guard shack first, then slide tandems to rear, seal check, park, return to guard shack for full check-in and door assignment. Extra step but straightforward once you know the routine. Wait times highly variable: 27 minutes to 11+ hours reported. Common complaints of 4-6 hour waits. Pattern shows punctual arrivals sometimes see faster processing, but delays aren't guaranteed based on timeliness alone. Loading/unloading issues: Frequent reports of overweight loads on drive and trailer axles — expect possible scale stop after pickup. Drivers report needing to reweigh and reposition loads multiple times, adding hours. Cargo handling problems: Reefer requirements (must be at least half full), reports of pallets left in trailers without permission, heavy/uneven weight distribution, damaged trailers from forklift, and theft of load locks and straps from inside trailers — don't leave securing equipment unattended. No overnight parking: None on property. Some street parking may exist nearby but unreliable. Plan accordingly with HOS. Drop and hook: Generally faster than live unload (1-3 hours typical), but same check-in procedures apply. Facility conditions: Large, clean facility with adequate maneuvering room. Parking lot recently improved. Driver's lounge with bathroom between doors 145-146, but bathroom condition poor (no lights, no toilet paper reported). Staff attitude mixed: Guard shack staff consistently described as nice/professional. Warehouse crew described as lazy, slow, or indifferent across many reviews. Reefer specs: As of mid-2023, reefer must be at least half full for receiving. GPS routing: Standard GPS may route you wrong — turn right at end of Oakley Industrial Blvd to reach gat