ID Logistics - Fairburn
4795 Coates Dr, Fairburn, GA 30213
Operator: ID Logistics
Facility info
Operations Strictly appointments only; 8am opening Live load facility Must have PU# and correct load number before arrival Check-in procedures inconsistent—some drivers checked in immediately, others experience significant delays Wait times highly variable: 30 minutes to 4.5+ hours reported Seal cutting can add 1+ hours to dock time First-come, first-served approach despite appointment system Loading/Unloading Speed varies dramatically by load type and staff Reported unload times: 28–45 minutes when moving Can be very fast (under 1 hour) or painfully slow (4+ hours) Delays sometimes attributed to administrative errors (paperwork not filed, forgotten in queue) Facility Driver entrance not clearly marked; near dumpster and glass window Overnight parking available on opposite side of building (limited spots) Street parking option nearby Restroom on-site but frequently reported as out of order or difficult to access Spacious backing area Open Saturdays Staff Highly inconsistent: described as polite, professional, and helpful in many reviews; rude and indifferent in others Office staff accountability issues (forgotten appointments, slow processing) Unloading crew generally faster and friendlier than office staff Concerns raised about inconsistent application of facility rules General Disorganization and unpredictability are recurring themes Bring food and patience Get signage improved for driver entrance No bolt cutters provided to drivers despite seals applied by facility
Driver reviews
They work very slowly and couldn't care less about your time! You absolutely must have the correct load number. 4 hours 8 pallets!
not bad fast unloading<br>no parking for trucks but you can use the neighboring company or on the road for parking at night
The service is very poor there two lady’s behind the class and one is moving as she is on heavy medications I understand some have to take but make sure you have time and food when coming here also restroom is down
I had an 11 am appointment, I arrive a half hour early… they took an hour and a half just to cut the seal so I could properly dock. I won’t be back because of the sheer inefficiency. Literally an hour past my appointed time just for someone to saunter out and pull a seal.
Very fast, quick loaded thank you
Docktime — driver reviews and facility info.