Innovative Moving Systems

Facility info

IMPORTANT NOTE: These reviews are primarily for a moving/relocation company, not a truck freight facility. The following summary reflects only truck driver-relevant feedback found in the reviews. Operations: Appointment scheduling available via phone Unload times: typically 1 hour or less, though significantly longer waits reported at some locations One location (215 Rossmoor Rd SW, Albuquerque, NM) has serious appointment adherence issues — staff arrive when they feel like it, not at scheduled times Facility Experience: Staff attitude highly inconsistent — ranges from friendly and professional to dismissive and indifferent toward drivers Warehouse management can make drivers feel like they're wasting staff time Wait times problematic at some locations — reported cases of 4+ hour delays despite early morning appointments One driver arrived at 8am with appointment, waited until 12:45pm to begin unload, finished at 2pm Bottom Line: Strong reputation for moving services overall, but truck drivers report significant reliability issues at the Rossmoor Rd location specifically. Appointment times not guaranteed. If using this facility, expect potential long waits and staff indifference.