TreeHouse Foods, Inc.

Facility info

Entry/Directions Truck entrance on 12th Ave (north of Mason St), cross railroad tracks, turn right immediately into facility. School Rd is alternate entrance. No truck routes surround this facility — GPS/navigation can send you wrong way. Streets north of facility off-limits for trucks. Operations First come, first serve despite appointments being given — appointments often not honored. Receiving opens 6 AM (sometimes as early as 6:30 AM), closes 4 PM. Trailer must be clean. Shunter/yard driver checks you in, verifies BOL, assigns dock door. Staff handles everything — scale, backing, opening/closing doors, paperwork. No need to exit truck during check-in/checkout. Unloading typically 20 minutes to 1.5 hours once you reach a door. Trailer switching cutoff 3 PM. Saturdays are working days. Wait Times Highly variable. Some drivers report 20 minutes to 1 hour total. Others report 5+ hour waits to reach a dock, especially during peak times. Wait times appear longer during high-volume pickle/produce season. Arriving before midnight recommended to minimize line delays. Overnight Parking Available in yard area. Adequate space but tight conditions reported. Facility Bathrooms in shipping office. Dock areas tight with employee vehicles parked near back doors — difficult backing situation. No outside lights — bring flashlight. Receiving office staff attitude mixed: some describe them as rude/dismissive; others praise them as helpful and courteous. Phone support (Texas-based call center) reportedly unhelpful and uninformed. Staffing/Attitude Highly inconsistent. Many drivers praise unloaders as fast, professional, friendly, courteous. Some report receiving office staff with poor attitude. One dock worker described as refusing to time-stamp paperwork as requested.