Americold Logistics

Facility info

LOADING TIME Highly variable. Range from 30 minutes to 5+ hours. Most commonly 2.5–3.5 hours. Some quick loads reported, but slow loads are frequent enough to plan accordingly. WEIGHT ISSUES — CRITICAL Multiple reports of overweight loads. Drivers have been loaded 4k–12.5k+ pounds over max without advance notice. Facility claims they don't know actual weight. Brokers informed of max weight beforehand — facility ignores it. Drivers must verify weight themselves before leaving. One driver needed rework 80 miles away at 7pm. Fuel tank full before arriving — facility won't cut weight to accommodate fueling needs. CHECK-IN & APPOINTMENTS Appointments available. Arrive early — some drivers given doors before official appointment times. Check-in staff mostly professional and courteous, though one report of staff getting irritable when busy. LIVE LOAD vs DROP AND HOOK Typically live load. At least one report of expected drop and hook that turned out to be live load. DOCK CONDITIONS Tight backing situation. Limited maneuvering space between dock and road, but manageable. One safety meeting stopped loading mid-process. OVERNIGHT PARKING Available at docks. Call ahead to arrange dock number for night arrival. Can park at assigned dock. FACILITIES Clean restrooms (when available). Vending machines. Free coffee and popcorn. Small break area. STAFF Generally friendly and professional. Helpful attitude toward driver needs. One standout positive note about management flexibility and sense of urgency. Occasional report of irritable check-in staff. MISCELLANEOUS Pallet charges reported. For Canada loads: must have truck weight scale certification with full fuel tank.