Americold Logistics - Manchester
60 Steam Boat Blvd, Manchester, PA 17345
Operator: Americold
Facility info
Operations Strict appointment enforcement—$300+ late fees charged to drivers; facility delays not reciprocated with same leniency Wait times unpredictable and severe: 4–11.5 hours reported for loads; live load for four pallets took 3 hours Drop and hook advertised but trailers reportedly sit 24+ hours unloaded; check-in can add 1 hour alone Early arrival sometimes accepted for overflow parking/early door assignment; confirm ahead Facility Experience Overnight parking available on-site Bathrooms reported as poor condition; no facilities on some parking areas Staff attitude highly inconsistent: yard security described as friendly/helpful in some reviews, rude/dismissive in others; shipping office staff documented arguing with each other Yard conditions: trash buildup at dock doors, cigarette waste visible; gate staff sometimes disorganized
Driver reviews
My appointment was at 11 AM. I checked in at 10:30. Right away they told me to open the doors and slide the tandems back. At 11:30 they gave me a dock, I backed in, doors open, and it was hot outside — it was impossible to maintain the required temperature for loading. At 1 PM the supervisor came and refused to load me, saying I needed to cool down the trailer. I cooled it down, backed in again, but instead of loading me quickly so I could leave, they took too long. The temperature went up again, and they refused to load me again and told me to cool it down.
Good compani Fast unloaded clean restroom
Yes, they will let you before appointment time, but they unload you at your appointment time. check in at gate, slide tandems, then go by door 29 to check in at office. They will either give u a door or send you to stagging area. Yard dog will go get you when your door is ready. Break seal, open doors and he will come back again when your unloaded. Get papers in office and be on your way.
Best ever
Docktime — driver reviews and facility info.