DHL Supply Chain (ASOS South Fulton)

4505 Derrick Industrial Pkwy, Atlanta, GA 30349

3.5 stars from 137 driver reviews

Facility info

Located next to Walmart DC Large, modern facility with ample backing space Unload times typically under 1 hour Early check-in available (up to 8 hours before appointment) Access to on-site amenities: gym, basketball courts, soccer courts, free massage sessions (Monday/Tuesday) Staff attitudes mixed — some describe friendly, professional interactions; others report rude personnel at front desk and gate Facility cleanliness varies by review — described as both "clean" and "full of trash" Wait times inconsistent — some report quick processing, others cite repeated "15-20 minutes" delays without follow-through Gate security enforcement strict on appointment times (early arrival may result in being turned away) Loading/receiving staff responsiveness inconsistent — some reviews cite slow operations and poor attitudes toward drivers Unorganized at startup but reportedly improving Communication issues: multiple reports of unreturned calls and unanswered phones Also operates under the name SOSA Offered employment has mentioned difficulty getting orientation callbacks after initial processing

Driver reviews

  • 1.0 / 5

    Reached out to get tracking info. I paid a lot of extra money for a package to be here on Fri February 20 and it didn’t arrive. I didn’t get an update until almost midnight. When I reached out to customer service, Ian rushed me off his chat and disconnected without even answering my question. I didn’t even get a refund for what I paid. I will be posting a review online of this horrible experience.

  • 1.0 / 5

    If I could give them 0 stars I would. My appointment to get unloaded was 2 PM they told me workers not work the floor I am on until 4:30 PM. I will not book any more loads for DHL.

Docktime — driver reviews and facility info.