GEODIS

Facility info

OPERATIONS Appointment scheduling required; arrive 15-30 minutes before appointment only—early arrivals turned away Live load and drop-and-hook available; drop-and-hook claimed to be 24/7 but reliability questionable Guard shack check-in friendly and professional Thumbprint/biometric requirement mandatory at shipping office Wait times highly variable: 30 minutes to 6+ hours reported; most common complaint is 2-4 hour delays Dock assignments sometimes incorrect or delayed; failure to notify drivers when dock ready Sealing and paperwork processing extremely slow—frequently 40+ minutes after loading complete Receiving office staffing inconsistent; extended lunch breaks reported FACILITY EXPERIENCE NO overnight parking—do not arrive early to sleep Limited maneuvering space when busy Real bathroom available inside shipping office; portable toilets at entrance Guard shack staff consistently described as friendly and professional Shipping office staff attitude described as rude, dismissive, slow, and disrespectful to drivers Single service window creating bottlenecks Insufficient dock staff relative to truck volume Yard conditions tight; tight backing required Green light system slow to activate after loading; drivers sometimes forgotten BOTTOM LINE Slow operation with inconsistent execution. Guard shack friendly but facility bogs down significantly after that point. Plan for extended time here. Not suitable for tight schedules. Staff attitude varies significantly but shipping office personnel frequently reported as unhelpful.