GXO

Facility info

This facility appears to be XPO Logistics (now GXO). These reviews are predominantly from consumers receiving deliveries, not truck drivers using freight operations. The feedback is not applicable to trucking operations at this facility. That said, the reviews consistently cite: Operations: — Multiple scheduling failures and last-minute changes — Poor communication on delivery windows — Items held in warehouse for weeks without movement — No proactive customer notifications of delays Customer Service: — Unresponsive phone lines and hold times — Staff dismissive or rude when contacted — Difficulty reaching supervisors; reports of being hung up on — Billing discrepancies and difficulty resolving charges Delivery Quality: — Property damage (floors, walls) during delivery — Incorrect placement of items with unexpected charges — Installation not completed or done improperly — Items arriving late or not at scheduled times Note: These reviews reflect consumer-facing last-mile delivery operations, not truck driver freight pickup/dropoff experiences. If you're a driver picking up or dropping freight at this facility, seek feedback from other drivers who've worked at this specific location, as consumer delivery service quality doesn't necessarily reflect dock operations.